Lisa Urbani

Technical Writing | Internal Communications | Business Process Documentation

About Lisa

Lisa is a reliable professional with extensive experience as a communications specialist with an emphasis on leadership, content management, technical writing and process documentation. She is dedicated to anticipating the needs of her clients and management, as well as sharing her knowledge with colleagues. She is recognized for excellence and creating detail-oriented, easy to understand documentation. She consistently exceeds expectations by providing quality deliverables ahead of schedule.

Strengths

  • Organized, Detail-oriented, Proactive, Team Leader
  • Writing and Editing
  • End-user/How-to Documentation
  • Business Process Mapping and Work Instructions
  • Webcast/Event Planning and Facilitation

Technical Skills

  • Microsoft: SharePoint, Visio, OneNote, Word, Excel, PowerPoint, Outlook
  • Adobe: Acrobat DC Pro, Photoshop
  • Familiar with: Captivate, InDesign, Illustrator, WordPress, Nuance PDF Pro